The American Customer Satisfaction Index has just been released, and the results are mixed.
It’s a good sign when consumers feel they are getting a good service, and they are happy with the service they receive, according to a press release.
But some consumers may have issues with the companies service.
We asked consumers to rate their satisfaction with their cable provider and then gave them options to choose among three different options to help them find the right service.
For example, if a consumer was happy with AT&T but they wanted to switch providers, they could select “broadband internet service options.”
But if a customer wanted Comcast to pay them for their broadband service, they would have to give up their cable service and sign up with Comcast, which they felt was more expensive.
A consumer could also choose to “get a free trial” or “buy broadband plans” to see what a cable provider offered.
For some consumers, it could be more convenient to pay the extra $15 or $20 a month for cable.
But that option is available to anyone, regardless of where they live or if they have cable.
Consumer Reports has compiled a comprehensive guide to cable companies broadband services, so we will be posting a more detailed list of recommendations in the coming days.
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